Delete Your LettrDrop Account

LettrDrop is made by Luckstone Games. This page explains how to delete your LettrDrop account and what happens to your data.

In the game

  1. Open LettrDrop and tap your profile at the top of the main menu.

  2. Tap Delete Account and confirm.

  3. Your account is deleted permanently after 7 days. Until then you can change your mind with Profile → Cancel Account Deletion.

Without the game

If you no longer have the game installed, email support@luckstonegames.com with the subject line "Account Deletion Request".

  • If your account has an email address, send the request from that address.

  • If you play as a guest, include your username so we can find your account.

We delete the account within 30 days and confirm by email.

What is deleted

  • Your profile: username, avatar and other cosmetic choices

  • Your sign-in details: email address and password, and the link to Apple or Google sign-in

  • Your friends list and blocked players

  • Your chat messages

  • Your statistics, leaderboard entries, achievements, gold and unlocked items

  • Your gameplay statistics and the feedback you have sent

  • Reports and chat restrictions involving your account

  • Your purchase references for Remove Ads, and the push notification tokens for your devices

  • If you used Sign in with Apple, LettrDrop's access to your Apple ID is revoked

Any of your matches that are still active end, and your opponent wins.

What is kept

  • Your moves in past matches are kept without your name, so your opponents' match history stays intact. Finished matches are deleted automatically 72 hours after they end.

  • Words you suggested stay in the game's word list, but are no longer linked to you.

  • Remove Ads is a purchase made through Apple or Google, and they keep their own record of it. If you create a new account later, you can get Remove Ads back with Restore Purchase in Settings, using the same Apple or Google account.

For more about how we handle your data, see our Privacy Policy: https://www.luckstonegames.com/lettrdrop/privacy-policy